on-Demand Webinar

Online Public Engagement Playbook

How is America’s #1 boom town planning for the city’s transportation future?

   Wednesday September 19

   11 am Pacific | 12 pm Mountain | 1 pm Central | 2 pm Eastern (1 hour)

   Educational Credit Available (APA AICP CM)

   Complimentary (FREE)

Find out how Austin engaged 5,100+ citizens online to help inform and shape the Austin Strategic Mobility Plan, its first locally-focused comprehensive transportation plan.

Join Liane Miller, AICP and Senior Business Process Consultant with Austin’s Transportation Department, as she shares the winning elements of her team’s online public engagement playbook. Learn how they combined a great online engagement experience with the right promotional strategy to involve thousands of people, including communities that have been underrepresented in past processes. Discover which of three transportation scenarios earned the most public support.

Watch this complimentary on-demand webinar for innovative ways to involve members of your community! You’ll learn how to:

  • Reach more people, even with limited staff
  • Share and collect richer planning information by going online
  • Leverage business partnerships to lower barriers to engagement
  • Mine survey results to build a plan that works for all communities
  • Impress city council with a transportation plan informed by the people

Liane is joined by MetroQuest Chief Engagement Officer Dave Biggs to share best practices.

Thank you to our sponsors: APA and NCDD! AICP CM credit is available.

Comments from previous participants ...

The presentation was really well put together. I really enjoy when a presenter is able to get to the key takeaway first then dive into the specifics of that takeaway. Well done.

Great suggestions for thinking outside the box when it comes to public engagement.

This was a very helpful and insightful presentation. It provided good evidence on the effectiveness of online community engagement.

Average rating: 4.8/5 stars

See speaker and sponsor details below!

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Speakers

Liane Miller

Planning and Policy Manager

City of Austin’s Transportation Department

Liane works on planning initiatives, such as the development of the Austin Strategic Mobility Plan, the City's first multimodal plan. She previously led the citywide capital needs assessment and helped develop the comprehensive plan, Imagine Austin. Liane earned a BS from the University of Texas at Austin and master’s degrees in planning and public administration from the University of Southern California.

Dave Biggs

Chief Engagement Officer

MetroQuest

Dave is a die-hard champion of community engagement and has built a reputation for leading edge community outreach. He is an internationally-recognized speaker, author, and public engagement strategist. Dave is honored to serve as an advisor on best practices for public involvement to many planning agencies such as APA, FHWA, and TRB and public participation organizations such as IAP2 and NCDD.

 

Thank you to our webinar sponsors!
Educational credit available through the APA.