Facing contention?

Learn 21 ways to detoxify public engagement!

If you feel like you’re facing increasing tensions in your public engagement processes, you are not alone. Across the country, the climate of public discourse has been shifting dramatically. Planners and public engagement practitioners working for government agencies and their consulting firms increasingly find themselves on the front lines of highly polarized debates.

6 Key Success Factors for Positive Outreach

At the 2017 International Association for Public Participation Annual Conference, MetroQuest lead a workshop that drew together 100 of most skilled and talented public engagement practitioners. This eBook outlines the most common themes for success offered during that session to effectively mitigate tensions with constructive and meaningful public outreach.

Get this eBook to explore 21 tips organized into 6 key success factors. Learn new ways to:

  1. Gain clarity on the issues early
  2. Focus on community priorities
  3. Create a safe place
  4. Engage the masses
  5. Weave in education
  6. Share outcomes compassionately

Download the eBook for proven ways to broaden community support for your plan!


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Why our clients love MetroQuest

“MetroQuest is the first online tool I’ve seen that incorporates all of the different elements of a public engagement process into one program and does it well.”


Theresa Gunn, Past President, International Association of Public Participation (IAP2) USA

“The cost of using MetroQuest was about 15-25% of the cost of our traditional public meetings and we had 10 times more people participate.”


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Scott Gero, Associate Vice-President of Transportation (Georgia), AECOM

“We can point to few opportunities in the past where the greater community came together with one voice – it’s a huge asset going forward.”



Dianne Hunter, City Manager, City of Fort St. John, BC